Rent for 3+ days  •  Premium pieces from real wardrobes  •  Delivery chosen at checkout
Help centre / Staying safe

Emails and texts

Sample wording. Last updated [date].

We tell you when something needs you, so nothing is missed.

What we send

  • New booking requests, and whether yours was accepted or declined
  • Tracking numbers, when a piece is posted
  • A reminder to add your arrival photos, and a reminder the day before a return is due
  • Late return notices
  • Fit credits, cancellations, claims and their decisions

How

By email, and by text if you add a mobile number in Notifications in your menu. You can turn either off there.